Need Help?

General

1. How do I become a kikki.K member?

   To become a member and create an online shopping account, simply
   click the become a member tab on the top right side of this page and follow the steps. We can then keep you up to date on all of the latest kikki.K products and news!

2. Do you have a catalogue?

   Unfortunately we don’t have a hard copy catalogue. All of our gorgeous products are available to view on our website www.kikki-k.com and here you will be first to hear about all of the latest products and updates.

3. Does kikki.K offer an online gift wrapping service?

   Due to the high volume of online internet orders, we unfortunately do not have the time to offer a gift wrapping service. Please note that the products will be sent in very neat packaging.

4. Does kikki.K offer corporate discounts?

   We sure do! We offer discounts to corporate orders that are $1000.00 and over. If you would like a quote, please call Head Office on 03 9645 6346.

5. How do I obtain sponsorship/donation from kikki.K for my company/event?

   All sponsorship/donation requests can be forwarded to info@kikki-k.com and we aim to give you an answer within one working week. Please note, we receive several of these requests on a daily basis, and as much as we would love to say yes to every request, unfortunately we cannot participate in them all.

6. Can I spend online gift vouchers in kikki.K stores, and store vouchers online?

   You sure can! You can redeem kikki.K gift vouchers at any kikki.K store including kikki.K online.

7. Does kikki.K offer wholesale opportunities?

   kikki.K is a privately owned company with our focus being on our gorgeous chain of retail stores. This unfortunately limits other areas of the business, including wholesale and other partnership agreements. kikki.K does not currently offer wholesale opportunities.

8. Does kikki.K offer franchise opportunities?

   kikki.K does not currently offer domestic franchise opportunities however as part of our international expansion strategy, we are seeking suitable Master Franchise Partners who have the necessary retail and distribution experience to successfully open a chain of kikki.K stores in their local marketplace.  If you are interested in learning more about the kikki.K Master Franchise opportunities, please email info@kikki-k.com

9. Does kikki.K offer a student discount?

   Yes! Students can study in style with a Student 10% Discount*. Student must be a kikki.K member and present a valid student ID at the time of purchase.

   *Not valid online; kikki.K branded only; Full priced products only; Excludes Trestle Tables, Lamy and Mondaine; Not valid with any other offer; One per customer, per transaction; Not valid for the purchase of gift vouchers; Excludes Stockholm Range, Organised with kikki.K and Create with kikki.K