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    Need Help?

    1. Have a look in our Frequently Asked Questions to see if we have an answer for your question there.
    2. If you can't find an answer, give us a call on +61 3 9645 6346 or email us
    3. For Create with kikki.K (Digital Photo Keepsakes) Customer Service call +61 3 9999 1109 or fill out our online contact form

Shipping
kikki.K charges a flat shipping rate.  Prices are outlined below and are in Australian Dollars

Australia
Standard: AUD $9.95 (Allow 7 working days)
Express: AUD $14.95 (Express delivery takes up to 4 working days)

Please note: All orders are sent from Melbourne. If you live in WA, NT, Far North Queensland or remote rural areas you may need to allow a few extra days for postage.

Outside Australia
International orders are sent via Air Mail Express, which means to most locations your order should be delivered within 7-14 days.

Please note: it is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. Check with your local customs office for more information.

New Zealand: AUD $30.00
Singapore: AUD $65.00
Europe: AUD $80.00
Asia: AUD $65.00
North America: AUD $70.00
Rest of the World: AUD $80.00


Overview of delivery details
We've done our best to make delivery as easy and cost effective for you as possible.

Although there is a delivery charge involved in shopping with kikki-k.com, we believe that that you will in fact save money - not to mention your time and energy - by shopping via the internet.

If you've ever added up how much it costs you in transport or petrol and parking to go shopping, we're sure you'll understand.

Delivery times and costs will differ depending on whether you choose to have your purchases delivered Standard or Express. Please note the delivery times are calculated on business days (generally Monday - Friday except holidays).

If you still have questions after reading the following, please contact us at info@kikki-k.com


How are my purchases delivered
kikki.K arranges delivery of your purchases using Australia Post for both Standard and Express delivery.


When will my purchase arrive
You should allow 7 working days for Standard delivery of your purchases although you will generally receive your products sooner depending upon the time of purchase and your delivery address.

Express delivery takes up to 4 working days, depending on the time of purchase and your delivery address.

Please note that deliveries overseas will take longer time depending on the delivery address.

If you have any questions about delivery please feel to contact us at info@kikki-k.com