Shop with confidence knowing you can return your kikki.K purchase within 30 days. Conditions apply.
Conditions of Returns
- Item is returned within 30 days of purchase.
- The original receipt or proof of purchase is provided.
- The returned item is unused with original packaging.
- Returned item is not a Gift Voucher or Monogrammed item.
- Items purchased on Sale as part of final markdowns can be exchanged only.
- In-store purchases can not be returned online to our warehouse.
If you purchased a product online, you can post the item/s you would like to return directly to our address as listed below with a completed Return Form and we will contact you as soon as it arrives back to our warehouse.
135 West Park Drive
Derrimut Victoria, 3026
Please note, the cost of return postage is at your own expense and you will not be refunded for the cost of your return. We unfortunately cannot accept responsibility for items that are lost or damaged by your courier when being returned. We recommend keeping a copy of your tracking number in case you need to follow up.
If you purchased a product instore you will need to return it to your nearest kikki.K store.
Please note: Online products and AfterPay purchases cannot be returned or exchanged in store.
If an item is faulty, wrongly described or different from the sample shown, then we will meet our legal obligations which may include refunding the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time.